What data we process
- Account: your email address and your encrypted password (for signing in).
- Profile: your display name and username and, optionally, a profile picture, banner, country and birthday (only you see your birthday).
- Challenge content: challenges you create or join, plus your proofs (photos, videos, check-ins, short texts, optionally a place you type in yourself) and their timestamps.
- Interaction: respect, comments, mentions, who you follow and chat messages.
- Tracking (Pro): the values you log after a proof, for example weight or sleep. Nobody but you sees them.
- Vacation: when your vacation starts and ends. Members of the challenge and, for public challenges, visitors to your profile see these days in blue.
- Safety: users you have blocked and content you have reported. If you report a chat message, it is emailed to our support together with its sender and chat so we can review it.
- Notifications: a device token (push token) so that messages reach your device. It is deleted as soon as you sign out or the token becomes invalid.
- Subscription: your subscription status (active / expired). Payment runs exclusively through your Apple ID, we never see payment or card details.
Diagnostics: If something goes wrong in the app, we store the error message, the device system, the app version and your user ID in order to find the fault. No content, no passwords. These entries are deleted after 30 days.
We do not read your device’s location and do not access your contacts. A place on a post only exists if you type it in yourself.
Apple Health (optional, iOS app only): If you allow it, the app reads that day’s steps, distance, workouts, heart rate, flights climbed and sleep when you log your values, and suggests them to you. Only what you confirm is saved, just like a manual entry. We write nothing to Apple Health and never pass this data on to anyone, including TikTok.
Measuring advertising
To see whether our ads on TikTok work, the app reports certain events to TikTok: sign-up, sign-in, opening the Pro page, a purchase or trial, starting or joining a challenge and a submitted proof. Only if you allow tracking in the Apple dialog do your user ID, your email address and your device’s advertising ID go along, so TikTok can match an event to an ad. Without permission they stay with us. You can change this at any time in your iPhone settings under Privacy & Security → Tracking. Content such as photos, texts, chats or your values never goes to TikTok. You can object to the ad measurement at any time: support@noplan.club.
What we use the data for
To make the app work: signing in, showing your challenges, submitting and reviewing proofs, your stats, and moderation (reporting and blocking). Plus measuring our advertising as described above. We do not sell your data.
Who sees your proofs
Members of the respective challenge see your proofs (current and former members). If you turn on “Post publicly” when submitting, the post also appears in your profile, in the Club for everyone who follows you, and in Explore. You can undo this at any time. Photo files are stored privately and are shown only through time-limited, signed links. Only you see your values and your stats, also in groups and communities. Chats are only seen by the people in the chat.
Who processes data on our behalf
These providers process data on our behalf:
- Supabase: backend for account, database and file storage (servers in London, United Kingdom).
- Apple: handling in-app purchases and delivering push notifications.
- RevenueCat: managing the subscription status (active/expired, user ID).
- Resend: sending system emails (for example sign-up and password reset) and reports to our support.
- TikTok: measuring our advertising (see “Measuring advertising”).
Beyond that we pass on no data and we do not sell it.
Your rights
- Delete your account: in the app at the very bottom of the settings under “Delete account”. This permanently removes your account and all linked data.
- Export your data: in the app under Settings → Account → “Export my data”.
- Access, correction, objection: write to us at support@noplan.club.
Age
The app is for ages 13 and up. An account is required to use it; younger people may not use the app.
Changes
If anything changes we update this page and adjust the date above.
Contact
NO PLAN CLUB · support@noplan.club